![]() ![]() It is a very bad practice to issue a release with existing features missing. I'd also like you both to open Camtasia 2021, then go to Edit - Preferences - Advanced and set the Hardware Acceleration to "Software Only" then restart Camtasia (required) then load your problematic projects. Cristi at .uk Ap15:47 Hi, The new recorder in Camtasia 2021, while its got a nicer interface, scalable and DPI support, it has the. What version of Camtasia are you currently running? After upgrading your version of Windows, did you update your drivers (specifically video card drivers, though any driver updates will help)? Note that while the update to Windows 11 tries to install the latest drivers, if often doesn't so you'll want to make sure you've the latest drivers for your machine installed- if you're not sure how to update your drivers, I'd be happy to open a support ticket for you if you'd like?Īre either of you using projects or source files that are stored in OneDrive (or a similar cloud-sync service), a network drive, or external / thumb drive? That can have a severe impact performance, so you may want to open the problematic projects (if you can), then go to File - Export - Zipped Project and store it in a local, non-synced folder, then restart Camtasia and import that zipped project- does it perform better? Rawaktari Thanks for popping into the thread and I'm sorry to hear of the struggles on Windows. I'm happy to open a ticket for you so we can dig into this further if you'd like? I've updated my personal PC to Windows 11 and given the power of my personal desktop, I don't see many issues specifically within Camtasia 2021.0.11 or Snagit 2021.4.4, though my setup isn't exactly typical so your mileage may vary. Paul Turley | Microsoft Data Platform MVP, MCSE-BIĭave Reddy (Weekend Warrior Rx) - The hope is that the Release Client of Windows 11 will be more stable, which in turn can also help apps run appropriately. Please let me know if/how I can provide more information to help. I can share files in OneDrive if that helps, but this problem is present in any large Camtasia project in my environment. The same project with the same files doesn’t behave the same way on the Windows 10 machine. The Widows 10 machine I’m using for comparison has 8 (maybe 12?) GB of RAM and a less-powerful (although newer) Intel processor.Īnother issue that just came up yesterday – again only in the Windows 11 machine – is that when I pull a 10 min video clip from the media bin to the playhead, it only renders the first 2-3 minutes of audio and the rest is silent. BTW, my Windows 11 machine is a more capable machine, with 16 GB of RAM and an 8 core i7. I always make it a point to copy all raw video, image and audio files to a local project folder on the C: drive, so that shouldn’t be an issue. The problem I’ve described only occurs in the Windows 11 Preview. I’m running Camtasia 21.10.10 Build 32921, and the same version on my Windows 10 machine. ![]()
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